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[Solved] ENG301 Assignment 1 Spring 2020  

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admin
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29/07/2020 10:31 pm  

ENG301 Business Communication Assignment 1 Solution & Discussion Spring 2020


Business Communication (ENG 301)

Spring 2020

Assignment No. 1

Total Marks: 20

Lectures: 23-32

 

Instructions:

  • Upload your assignments in a proper format, i.e. MS word file. Corrupt files will be awarded zero marks.
  • The assignments should be zoomed in at 100%.
  • Please avoid plagiarism; plagiarized work will be marked
  • After the due date, the assignments submitted via email would not be
  • Please avoid submitting copied assignments; otherwise, such a case would be referred to the discipline committee.
  • The font color should be preferably black and font size 12 Times New

 

Q1. You are the CEO of Lunafit Corporation and in the recent scenario of Covid-19, you have devised SOPs for the office staff but you have observed that very few of the staff members are following the SOPs like wearing masks or using sanitizers at occasions. Now you want to write an Interoffice Memorandum in order to ensure the strict adherence to the prescribed SOPs. As a CEO, write the Interoffice Memo having all the necessary parts. (10 Marks)

 

Q2. Read the following sample letters carefully and identify the correct type of business letter from the given choices.  (5*2=10 Marks)

  1. Dear Mr. Naeem,

Our Collection Department has informed me of their intention to file suit as you have failed to answer any of our requests for payment of Rs.5000/-, which is now 4 months overdue.

Before taking this action, however, I would like to make a personal appeal to your sound business judgment. I feel certain that, if you telephone me, we can devise some means to settle this matter out of court.

Therefore, I ask that you get in touch with me by the 25th of this month so that I may avoid taking steps which neither of us would like.

 

Truly yours,

  1. Collection letter
  2. Credit letter
  3. Adjustment letter
  4. Sales letter

 

  1. Dear Sir,

With pleasure we received your letter of 19th OCT 2012, and with further pleasure we are proud that we can entertain you in this connection; we are dispatching the sample with this letter. Producing high quality products is the motive of our organization, and all our products are ISO 2001 certified. We always support our customers; our terms of credit are very simple. It purely runs on cash basis. The product is available in different affordable sizes i.e. 10 mg, 20 mg, 50 mg etc.

Our discount policy is 10% for whole sellers because they purchase in bulk and 5% for retailers. Enclosed is a price list for your convenience in the selection of prices.

We have kept suitable profit margin in our product; you can get 17% if you buy in bulk. You can contact us on our office number 051-9928654, or directly on my cell no: 0334-9412587. Looking forward for your kind consideration, and in case of any queries, feel free to contact us.

Yours sincerely,

  1. Collection letter
  2. Credit letter
  3. Adjustment letter
  4. Solicited sales letter

 

  1. Respected sir,

Do you think Marketing is a piece of cake? Do you need magic to solve your marketing problems?

Yes! We got the solution! We are enclosing a specimen of the book “PRINCIPLES OF MARKETING BY IHSAN ULLAH IHSAN”. This book is a comprehensive guideline for preliminary learners, and it covers all the major areas of marketing.

The most important feature of this book is that it’s a project-based approach. Whatever is discussed theoretically is practically explained. I hope your students will appreciate it.

When this book is used by a competent and experienced teacher like you, the students will get gratifying results in their final examination. Just give it a trial and see the miracle.

For further correspondence, complete detail is given on the book sent to you. Looking forward for your kind consideration and suggestions, if you have any.

 

Yours faithfully,

  1. Collection letter
  2. Credit letter
  3. Adjustment letter
  4. Unsolicited sales letter

 

  1. Dear Mr. Ahmad,

We are a newly established appliance repair business interested in acquiring a business credit card. Small shop owners in the area have informed us that business credit cards are a convenient, organized, and efficient way of handling small day-to- day expenses, such as office supplies or lunches.

Please send us more information concerning the terms of your business credit cards. Particularly, we are interested in interest rates, annual fees, and the process of obtaining a card, remittance requirements, and security measures available. Any additional information would also be appreciated.

Thank you for your time. We look forward to hearing from you. Yours truly,

  1. Collection letter
  2. Credit letter
  3. Adjustment letter
  4. Inquiry letter

 

  1. Dear Mr. Hassan,

You are right to expect high-quality merchandise from ‘The Automatic Door Company’. We try to give you the best for your money and to stand behind our products when they fail as a result of defects in material and workmanship, as our warranty states.

We appreciate your sending the door opener to us for analysis. It appears that the opener has got wet. Excess of moisture over a period of time causes this defect.

Our service manager estimates that cleaning and repairing your door opener would cost Rs. 2500. Since your door opener is several years old, you may want to consider buying a new one. We have made many improvements to our door openers since yours was manufactured, including a sealed circuit board that would prevent the possibility of damage from moisture. A new door opener, which costs Rs. 3500.00 postpaid, should give you an even longer service than your old one did.

Please let us know whether you want us to repair or replace your door opener. Yours sincerely,

  1. Collection letter
  2. Credit letter
  3. Adjustment letter
  4. Sales letter

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Muhammad Arif
(@phed51214)
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Joined: 1 week ago
Posts: 1
30/07/2020 11:49 am  

Solution/ Answer

                        Option (a) collection letter is correct for 1st letter.

Solution/ Answer

                      

Option (d) Solicited sales letter is correct for 2nd letter

Solution/ Answer

                        Option (d) unsolicited sales letter is correct for 3rd letter

Solution/ Answer

                        Option (d) inquiry letter is correct for 4th letter

Solution/ Answer

                        Option (C) adjustment letter is correct for 5th letter


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admin
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04/08/2020 3:18 pm  

ENG301 Business Communication Assignment 1 Solution & Discussion Spring 2020


ENG301 Assignment 1 Solution Idea:

 

To: All managers

From: CEO        date:04.07.2020

Subject: Strict Adherence to SOPs.

 

Covid-19 is an infectious disease caused by a newly discovered corona virus. The people who get infected with the Covid-19 virus will experience mild to moderate respiratory illness. People with underlying medical problems like Diabetes, chronic respiratory disease, may develop serious illness.

As we know there is no such medicine or vaccine is available in market till now. So following precautionary measure is the only way to avoid infection of this virus. In this scenario, company implementing the following SOPs

(1) Wearing mask.

(2) Keeping social distance.

(3) Wash hands.

(4) Avoid handshaking.

(5) Avoid gathering.

 

Encourage your staff and colleague to observe the SOPs. Strict compliance of the above mentioned SOPs is being advised, in Cass of non-compliance a strict disciplinary action would be initiated against the person.

 

Question no2

Answer:

  1. (a)Collection letter
  2. (d)Solicited letter
  3. (d)Unsolicited letter.
  4. (d)Inquiry letter
  5. Adjustment letter

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